Contiguous U.S.- we ship our orders via regular mail. If you need it sooner please contact us for shipping cost and delivery time. We will gladly accommodate any reasonable request.
When shipping to Alaska, Hawaii, Puerto Rico or CANDA-please contact us for shipping cost and estimated delivery time.
We can not guarantee that everything on our web site is currently in stock but if it isn't we will attempt to get it as soon as we can and will let you know if it is currently unavailable.When buying goods over the internet, via our shopping cart, you will be sent a 'confirmation of order' with an order number via email.You should take this opportunity to print out a copy of the invoice for future reference.If you pay for these goods on-line you will also be sent a payment confirmation by email - please retain these confirmations for your future reference.
We will always attempt to ship orders within two working days after receipt, but this may vary depending on stock availability.Please allow up to 28 days for delivery. We use US Postal Service. If you wish to have your order shipped via UPS or FedEx please contact us for shipping cost estimate.
Please check your order immediately on arrival, any items to follow will be noted on the invoice attached to the front of the parcel in a clear envelope and will also be noted in the despatch confirmation e-mail.In the unlikely event of any shortages or mistakes, please advise us within 3 days of receipt of your order and we will happily send you the missing item(s).
Please notify us of any damaged goods within 3 days of receipt otherwise we cannot accept responsibility.No returns will be accepted without prior agreement.Damaged or incorrect items will be replaced where possible or a refund made if the product is no longer available.Damaged and incorrect items must still be returned to us to qualify for a refund or replacement.Incorrect returned goods must be returned to us in original packaging & in a saleable condition.